Privacy policy

Last updated: 4 October 2026 · If the Arabic and English versions differ, the Arabic text applies.

1. Who we are

Qaddi is a shared groceries and chores app for families and the people who help run their homes. It is provided by Sultan Hakeem, Saudi freelance document FL-649919089 (mobile app development), who is the controller of your personal data under the Saudi Personal Data Protection Law (PDPL).

2. Contact and updates

Email support@qaddi.app · Website qaddi.app · Address: Saudi Arabia (postal address to be added before launch). When this policy changes we update the date above and tell you in the app before any significant change.

3. What we collect

• Account: the display name you choose, language, your role in the home (owner, family, helper) and your Sign in with Apple identifier. We don't ask for ID or phone numbers.
• Household content: lists, items, quantities and notes; chores; errands (place and time as you type them); maintenance requests.
• Photos you take of products or maintenance issues. They may show parts of the home, so we suggest photographing just the product.
• Notifications: your device's push token.
• Subscription: only its status, as reported by Apple. We never see card details.

We don't collect location, contacts, health data or advertising data. Please don't write health information or medicine names in lists.

4. How and why we collect it

Directly from you when you use the app, and from Apple for sign-in and subscriptions. We use it only to run the service: sharing the list within the home, showing item names in each person's language, sending notifications and managing the subscription. Legal basis: the terms you accept (owners, adult family and helpers, who each accept their own terms), your consent for optional features, and a parent's consent as guardian for children under 18, who appear by nickname only and without photos.

5. How we process it

Each person sees only their own household. We don't sell your data, use it for advertising, or score anyone's performance. Qaddi is not a monitoring tool: no location tracking and no helper performance statistics.

6. Who we share it with

• Oracle Cloud (in Saudi Arabia, Jeddah and Riyadh): servers, database, photos and backups.
• Apple: sign-in, subscriptions and receipts, and notification delivery. Notification text is generic and doesn't contain your list.
• Cloudflare: hosts this website only. No app data passes through it.
• Authorities: only when legally required.

7. Where we keep it, for how long, and how we delete it

App data is stored in Saudi Arabia with a cloud provider (Oracle Cloud in Jeddah, backups in Riyadh), encrypted in transit and at rest. We delete data automatically as below, including from backups:

8. Your rights

To be informed; to access your data and get a readable copy (Settings → My data); to correct or update it; to have it destroyed by deleting your account in the app; to withdraw consent for optional features; to complain to the competent authority and claim compensation under the law. We reply within 30 days, extendable once by 30 days with notice and reasons.

9. Complaints

Email support@qaddi.app. If you're not satisfied with our reply, you can complain to the Saudi Data & AI Authority (SDAIA) through the National Data Governance Platform.

10. How you get this policy

It's published at qaddi.app/privacy, shown in the app before you create an account, and always available in Settings. Helpers get a summary in their language when they accept an invite.